Our Shipping Policy
We are committed to providing a seamless and efficient shipping experience. Please review our shipping procedures below:
1. Processing Time
Once your order is placed and payment is confirmed, we begin preparing your items for shipment. Our team works efficiently to have your order ready for shipping within 24-28 hours.
2. Shipping Methods
We partner with trusted shipping carriers to ensure the secure and timely delivery of your orders. The shipping method is determined by factors such as destination, package size, and weight. For most orders, we offer standard shipping.
3. Shipping Costs
We believe in transparent and fair shipping fees:
- Orders under $50: A flat shipping fee of $4.99 applies.
- Orders over $50: Enjoy free shipping on orders that exceed $50 in cart value.
4. Estimated Delivery Time
Standard shipping typically takes 8-12 business days from the date of order processing for delivery. Please note that this is an estimated timeframe, and actual delivery times may vary due to external factors such as customs delays, weather conditions, or other unforeseen events.
5. Order Tracking
Once your order is shipped, a tracking number will be sent via email or made available in your customer account. You can use this tracking number to monitor your shipment online. Please note, it may take up to 48 hours for tracking information to appear in the carrier’s system.
6. Address Accuracy
To ensure a successful delivery, please double-check that your shipping address is correct during checkout. We are not responsible for any delays or non-delivery caused by incorrect or incomplete address information provided by the customer.
7. Non-Delivery or Lost Packages
In the rare case that a package is delayed or lost in transit, please contact our customer support team immediately. We will initiate an investigation with the shipping carrier and, depending on the situation, arrange for a replacement or refund.
Need Assistance?
For any questions or concerns regarding our shipping policy, feel free to reach out to our customer support team. We appreciate your patience and look forward to delivering your order with care.